Choose your language to access the 'local' Nexus site:
Perceptive Underwriting
52 - 56 Leadenhall Street, London EC3A 2EB
T: +44 (0)20 3011 5700
E: Email Nexus UK
Unit A4, Fotapoint Enterprise Park, Carrigtwohill, Co Cork T45 RW08
T: +353 214533669
E: Email Nexus Ireland
28 rue Vignon (3e etage), 75009 PARIS
T: +44 (0)20 7929 7711
12 bis rue Soyer, 92200 Neuilly sur Seine, France
T: +33 (0) 1 82 28 93 12
Valentinskamp 24, 20354 Hamburg, Germany
T: +49 40 3111 2842
5Via di Santa Costanza, 13, 00198 Roma, Italy
T: +39 06 86212403
De Corridor 5C, 3621ZA Breukelen, Netherlands
T: +31 (0)34 671 5075
Nexus Underwriting Asia 805, Jubilee Centre 46 Gloucester Road, Wanchai, Hong Kong
T: +852 2535 8388
Nexus Structured Solutions, G/F Brighton Place, U0215 Jalan Bahasa, PO Box 80431, 87014 Labuan FT
T: +60 87 442 899
89 Headquarters Plaza Suite #310,
Morristown, NJ 07960
T: +1 (973) 658 3662
E: Email Nexus Re
25 Broadway, 9th Floor, New York,
New York, 10004
T: +1 (646) 593 8682
E: Email Equinox New York
In the event that you wish to make a complaint you may contact us on:
Nexus Compliance Manager
Nexus Group
52 - 56 Leadenhall Street
London EC3A 2EB
Telephone: +44 (0)20 3011 5700
Email: compliance@nexusunderwriting.com
Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to Lloyd's. Lloyd's will investigate the matter and provide a final response. Lloyd's contact details are as follows:
Complaints
Market Services
Lloyd's
One Lime Street
London EC3M 7HA
Email: complaints@lloyds.com
Telephone: +44 (0)20 7327 5693
Fax: +44 (0)20 7327 5225
Website: www.lloyds.com/complaints
Ultimately, should you remain dissatisfied with Lloyd's final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS's contact details are as follows:
Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Email: complaint.info@financialombudsman.org.uk
Telephone: +44 (0)300 123 9 123
Website: www.financial-ombudsman.org.uk