Perceptive Underwriting

Claims Adjuster - Professional Indemnity

PositionClaims Adjuster - Professional Indemnity


Reporting toClaims Manager

Job Summary

To work closely with the Claims Manager, Head of Claims and wider Claims team, providing a best in class claims service to our underwriting carrier partners, policyholders and brokers.

Principal Duties/Responsibilities

  • To proactively handle Professional Indemnity, Financial Institutions and Directors & Officers claims in a timely and efficient manner from first notification to settlement/closure. This includes correctly assessing policy coverage as well as legal liability/quantum, plus effective diary and system/file management (and accurate data entry/claims notes), claims peer review, attending underwriting meetings and other ad hoc claims tasks;
  • To ensure Nexus Claims acts an effective TPA following at all times applicable claims standards and adherence to contractual delegated authorities & service level agreements;
  • Internal collaboration with Underwriters and other Claims Adjusters, processing technicians and claims operations/MI staff for the purposes of claims related activity, payments and relevant MI, plus carriers and external service providers, to ensure a quality and value for money service is provided/received within required timeframes;
  • Adhere to Nexus policies;
  • Complete a minimum of 15 hours of continuous professional development (CPD) annually;
  • Identify and escalates claims related issues where necessary.

Required Qualifications, Skills, Knowledge, Experience


  • Educated to degree level preferable but not essential.
  • Dip CII or equivalent (and interest in such qualifications).


  • Ability to prioritise and effectively manage own workload;
  • Team player, excellent interpersonal and communication skills;
  • Attention to detail, keen to learn and challenge the status quo;
  • Positive and enthusiastic attitude.

Required knowledge/experience:

  • Previous PI / FI claims adjusting experience required;
  • Existing knowledge of the insurance claims market/process;
  • IT literate with knowledge of MS Word, Excel & Outlook.

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To apply for this position please Contact: Helen Saar

Contact Email:

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