‘Perceptive Underwriting’


Claims Underwriter Trade Credit


Reporting toClaims Manager

Job Summary

Nexus Trade Credit is seeking a Claims Underwriter for its international trade credit business. This exciting role will involve dealing with large value and complex claims arising from international trade.  

Principal Duties/Responsibilities

  • While the role is based in London, many of the claims will originate from business underwritten from overseas underwriting offices of the Nexus subsidiary, Equinox Global Limited, in Germany, France, the Netherlands and the US as well as the UK . The successful candidate needs to be comfortable handling documentation in French, German, Dutch and Spanish and must have the mental flexibility to adapt to non UK legal and cultural practices, mainly but not exclusively, in   Germany, France and the Netherlands including insolvency procedures. Debts reviewed can be from any territory around the world so modern commercial knowledge will also assist in functioning in the position.

    The candidate will report to the Nexus Claims Management team manager

    The role also involves directing proactive loss minimisation on larger potential losses.  Some overseas travel will be required. 

    • Working within Binder constraints;
    • Claim logging and documentation co-ordination;
    • Claim examination and report generation;
    • Manage the Lloyds payment process with Carriers via ECF;
    • Management Information generation;
    • Chairing monthly Carrier review meeting;
    • Awareness of current legal regulations including Insurance Act 2015;
    • Liaising with other Nexus Claims Adjusters;
    • Client visits as required to discuss complex claims or review credit management procedures;
    • To perform any other reasonable task as requested from time to time.


  • To work to company standards and manage annual performance related tasks;
  • To record new claims and acknowledge them within three days of receipt;
  • To provide an initial review to the client within 10 working days;
  • To manage the claim settlement timetable and keep all parties advised of payment progress;
  • To train other members of the team including underwriting with technical information as required.

Required Qualifications, Skills, Knowledge, Experience

  • Knowledge and experience of trade credit claims;
  • Knowledge of the documentation involved in international trade, and how to demonstrate movement of goods;
  • Ability to negotiate at CEO/CFO level;
  • Good understanding of trade credit policy wordings;
  • Some knowledge of European languages is desirable though not essential;
  • Some knowledge of insurance law desirable but not essential.

To apply for this position please Contact: HR Team

Contact Email: humanresource@nexusunderwriting.com

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