Perceptive Underwriting

Claims Technician

PositionClaims Technician

LocationLondon

Reporting toClaims Manager

Job Summary

To work closely with the Claims Manager, Head of Claims and wider Claims Team, providing a best in class claims service to our Underwriting Carrier Partners, Policyholders and Brokers.

Principal Duties/Responsibilities

  • To undertake various claims administration tasks, such as setting up and acknowledging new claims, undertaking premium checks and assisting with any Claims Team/Adjuster queries and other general ad-hoc duties such as e-mail filing, maintaining records etc.
  • Oversight and responsibility for separate claims e-mail inboxes, involving loss run requests, collateral warranty checks and action such requests promptly
  • Working closely with our Claims Adjusters, Processing Technicians and Claims Operations/MI staff for the purposes of claims related activity, payments and relevant MI information
  • To ensure Nexus Claims acts an effective TPA following at all times applicable claims standards and adherence to contractual delegated authorities & service level agreements
  • Identify and escalate claims related issues where necessary including any matter(s) beyond the level of the individual’s experience or authority.
  • Represent Nexus brand and values
  • Complete a minimum of 15 hours of continuous professional development (CPD) annually

Required Qualifications, Skills, Knowledge, Experience

Qualifications:

  • Educated to degree level preferable, but not essential
  • Cert CII or equivalent (or interest in such qualifications)

Skills:

  • Ability to prioritise and effectively manage own workload
  • Team player, excellent interpersonal and communication skills
  • Attention to detail, keen to learn and challenge the status quo
  • Positive and enthusiastic attitude

Knowledge / Experience:

  • IT literate with knowledge of MS Word, Excel & Outlook

Privacy Policy:

By submitting your CV you confirm that you are agreeing to the Privacy Policy of Nexus Underwriting and consenting to Nexus Underwriting for processing and holding your personal details.

To apply for this position please Contact: Helen Saar

Contact Email: hsaar@nexusunderwriting.com

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