Perceptive Underwriting

Claims Adjuster

PositionClaims Adjuster


Reporting toHead of Claims

Job Summary

To work closely with the Claims Manager, Head of Claims and wider Claims Team, providing a best in class claims service to our Underwriting Carrier Partners, Policyholders and Brokers.

Principal Duties/Responsibilities

  • To proactively handle Professional Indemnity, Financial Institutions and Directors & Officers claims in a timely and efficient manner from first notification to settlement/closure. This includes correctly assessing policy coverage as well as legal liability/quantum, plus effective diary and system/file management (and accurate data entry/claims notes), claims peer review, attending underwriting meetings and other ad hoc claims tasks
  • To ensure Nexus Claims acts an effective TPA following at all times applicable claims standards and adherence to contractual delegated authorities & service level agreements
  • Internal collaboration with Underwriters and other Claims Adjusters, Processing Technicians and Claims Operations/MI staff for the purposes of claims related activity, payments and relevant MI, plus Carriers and external service providers, to ensure a quality and value for money service is provided/received within required timeframes
  • Represent Nexus brand and culture
  • Complete a minimum of 15 hours of continuous professional development (CPD) annually
  • Identify and escalates claims related issues where necessary

Required Qualifications, Skills, Knowledge, Experience


  • Educated to degree level preferable but not essential
  • Dip CII or equivalent (and interest in such qualifications)


  • Ability to prioritise and effectively manage own workload
  • Team player, excellent interpersonal and communication skills
  • Attention to detail, keen to learn and challenge the status quo
  • Positive and enthusiastic attitude


  • Previous PI / FI claims adjusting experience required
  • Existing knowledge of the insurance claims market/process
  • IT literate with knowledge of MS Word, Excel & Outlook

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To apply for this position please Contact: Helen Saar

Contact Email:

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