‘Perceptive Underwriting’


Administrative Assistant (Claims)

PositionAdministrative Assistant (Claims)

LocationLondon Office

Reporting toClaims Manager and Head of Claims for Nexus Group

Job Summary

To work with the Claims Manager and  Head of Claims for Nexus Group and individual Business Unit claims and underwriting  personnel to provide a best in class claims service to our underwriting partners, policyholders and brokers.

Principal Duties/Responsibilities

    • To receive, manage and process claims in an timely and efficient manner from first notice to closure;
    • Working as supportto the Team with all processing tasks which involve updating Websure, Xchangingand RiskWrite;
    • To follow at all times applicable claims standards, including adherence to contractual delegated authorities & service level agreements;
    • To deliver a professional service representative of the Nexus brand and culture to internal and external clients; 
    • To work with the Financial Lines Claims Team and EBA Team in establishing, analysing and reporting on claims KPI’s, loss runs and diary reviews;
    •  To assist with bordereau processingand to ensure that data quality and accuracy is maintained.

      Communications and Relationships


      Claims Manager and Head of Claims for Nexus Group

      Other Claims personnel

      Underwriters and finance




      Third-Party Experts

Required Qualifications, Skills, Knowledge, Experience


Educated to degree level would be preferable but not essential



Able to manage own workload efficiently and effectively

Excellent interpersonal and communication skills

Good attention to details, enthusiastic and keen to learn new skills



I.T. literate with knowledge of word, excel, Microsoft outlook

To apply for this position please Contact: HR Team

Contact Email: humanresource@nexusunderwriting.com

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