15 August 2018Mountain Boot Company
Newcastle-based Mountain Boot Company (MBC), formed in 1995, is one of the UK’s leading outdoor and ski product distributors. With a collection of premium brands in its portfolio, the company supplies to wholesalers and more than 170 specialist outdoor retailers across the country whose sales have been gratifyingly resilient to the general High Street malaise.
Says MBC’s Steve Roberts, “We’ve built our business with robust credit management practices in place and don’t intend to change that philosophy. But as we continue to grow we’ve recognised the need to have credit insurance and a specialist debt collection capability to back up our own procedures.
“We hope not to have to use the CIFS Collections Service, but when we have it’s been incredibly effective. On one major debt with an established customer we found it hard even to make contact with the right people to get our invoices paid. Once we had placed the debt with CIFS we were contacted almost immediately by the customer’s FD with a view to settlement – which just goes to show the level at which STA negotiators are dealing.”
MBC’s suppliers are all overseas companies and, of course, are keen to be paid for their shipments. “So,” says Steve, “while we’re supportive of our retail base in terms of the credit terms we apply, we can only go so far before our own cash will be impacted – hence the need for us to have the very best back up to support our recovery of outstanding monies.”